IT Help Desk | Legal | 147348 | Nashville, TN
A leading law firm is seeking an IT Support Specialist (Tier 2/3) to join its Nashville, TN office. The ideal candidate is customer service-oriented and proactive in troubleshooting technical issues while ensuring seamless computing resource utilization.
Compensation:
- Competitive salary based on experience, with potential performance-based bonuses.
Benefits:
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Comprehensive health, dental, and vision insurance
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401(k) with firm contributions
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Paid time off and holidays
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Training and professional development opportunities
Work Expectations & Schedule:
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Full-time position based in Nashville, TN
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Flexibility for extended hours as needed
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Occasional travel for rollout support and additional locations
Candidate Parameters:
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Experience in IT support (law firm experience preferred)
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Expertise in Microsoft Office 365, Windows 10/11, and document management systems
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Strong troubleshooting, communication, and documentation skills
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Ability to lift PC equipment and desktop printers when necessary
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