IT Help Desk | Legal | 147348 | Nashville, TN

Nashville, TN IT Help Desk Civil Litigation

A leading law firm is seeking an IT Support Specialist (Tier 2/3) to join its Nashville, TN office. The ideal candidate is customer service-oriented and proactive in troubleshooting technical issues while ensuring seamless computing resource utilization.

 

Compensation:

  • Competitive salary based on experience, with potential performance-based bonuses.

 

Benefits:

  • Comprehensive health, dental, and vision insurance

  • 401(k) with firm contributions

  • Paid time off and holidays

  • Training and professional development opportunities

 

Work Expectations & Schedule:

  • Full-time position based in Nashville, TN

  • Flexibility for extended hours as needed

  • Occasional travel for rollout support and additional locations

 

Candidate Parameters:

  • Experience in IT support (law firm experience preferred)

  • Expertise in Microsoft Office 365, Windows 10/11, and document management systems

  • Strong troubleshooting, communication, and documentation skills

  • Ability to lift PC equipment and desktop printers when necessary

  • Max. file size: 300 MB.